Warranty and Return Policy

Should you receive an item you have ordered that is defective, damaged or not what you ordered, please contact our customer service team as soon as possible. We only accept a return within 7 days from the date your parcel has been successfully delivered.

The defective item or the incorrect item must be returned in the same condition as they were delivered (i.e. in the original packaging, undamaged and unused). We will not repair or replace any item that has been, in the company’s opinion, subject to an accident, normal wear and tear, abuse, modification, attempted repair, negligence, or misuse.

The direct shipping costs for returning the goods are borne by you.

Always make sure that the package you send can be tracked as we assume no liability for damage, loss and theft during transport. Please hold onto the shipping document for future reference.

You will be sent a confirmation email as soon as your return has reached us. Upon receipt of items, the payment method originally used for the purchase will be credited with the order amount minus the delivery charges (exceptions may apply).


The refund shall be made directly to your PayPal account. You can determine whether the refunded amount should remain in your PayPal account or be returned to your bank account.


Upon receipt of the returned items, the credit card originally used for the purchase will be credited with the refund. Please note that in some cases the refund may only show up on the next bank statement.